Professional >> Supervision Series

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Develop your leadership, communication, motivation and problem-solving skills for success in the workplace.
 
  Develop your leadership, communication, motivation and problem-solving skills with the Supervision Certificate. Through a series of six courses, you will acquire the interpersonal skills needed to interact successfully in a supervisory role. Topics include turning negative situations into positive outcomes; identifying your leadership traits through personal assessment; leading effective meetings; providing feedback; establishing priorities; problem-solving techniques, and more! Earn the certificate by taking the courses individually or register for the series and save.  Series includes these six classes: Working with Difficult People Developing Your Leadership Style Getting the Most From Your Meetings Motivating for Success Time Management/Working Smarter Problem Solving and Decision-Making Strategies

Start date: 04/11/2017

Class Fee:: $599.00

Materials Fee:: $0.00

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Learn how to capitalize on your personal leadership style to achieve workplace goals. In this course you will: Identify your leadership style through personal assessment; learn the difference between leadership and management; recognize the “being” and “doing” of leadership; and develop the innate motivating techniques that transform employee attitudes and enhance cooperation and teamwork. Other topics include understanding the leadership management balance and SMART goal development.

Start date: 04/18/17

End date: 04/18/17

1 session

Weekly - Tue 9:00 AM - 4:00 PM (4/18/2017-4/18/2017)

Instructor : Sara Johnson 

Room :  OLY 206

Class Fee: $169.00

Materials Fee: $0.00



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Discover why some meetings fail and learn proven techniques for making meetings more productive. Gain tips related to the four essentials of productive meetings: planning, participating, presenting and producing. Other topics include meeting formats and when to vary them, responding to conflict in a meeting and meeting follow-through. A key component of this course is utilizing effective communication strategies before, during and after your meetings.

Start date: 04/25/17

End date: 04/25/17

1 session

Weekly - Tue 9:00 AM - 4:00 PM (4/25/2017-4/25/2017)

Instructor : Sara Johnson 

Room :  OLY 206

Class Fee: $169.00

Materials Fee: $0.00



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Want more creative, motivated employees who are eager to work hard and satisfy both internal and external customers? Good leaders empower their employees to feel confident, valued and motivated. In this course discover what motivates people, how to resuscitate motivation and how personality affects motivation. You will also learn how to give clear and motivating directions, set realistic and achievable standards and provide effective feedback, praise good results and correct unsatisfactory performance.

Start date: 05/09/17

End date: 05/09/17

1 session

Weekly - Tue 9:00 AM - 4:00 PM (5/9/2017-5/9/2017)

Instructor : Sara Johnson 

Room :  OLY 206

Class Fee: $169.00

Materials Fee: $0.00



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Creative problem-solving and effective decision-making skills are essential in today's workplace. Through the use of real-life case studies, discover four primary problem-solving tools, learn a format for group problem-solving, methods for effective decision-making and techniques to minimize conflict and dissension. This course concludes with an interactive problem-solving group exercise. Concepts taught in this course can be applied to all facets of life.

Start date: 05/23/17

End date: 05/23/17

1 session

Weekly - Tue 9:00 AM - 4:00 PM (5/23/2017-5/23/2017)

Instructor : Sara Johnson 

Room :  OLY 206

Class Fee: $169.00

Materials Fee: $0.00



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Time is a valuable resource that can be costly to a company when wasted. In this course you will develop communication strategies to minimize time loss, evaluate personal and organizational time-wasters, learn to establish meaningful priorities and determine ways to deal with disruptions and unanticipated drains on time. Additional topics include schedule planning, prioritizing, delegation and large project completion.

Start date: 05/16/17

End date: 05/16/17

1 session

Weekly - Tue 9:00 AM - 4:00 PM (5/16/2017-5/16/2017)

Instructor : Sara Johnson 

Room :  OLY 206

Class Fee: $169.00

Materials Fee: $0.00



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We all encounter difficult people. Whether you are a supervisor, a customer service professional, or you have a challenging coworker, it's important to know how to rise above your initial emotional reaction and turn negative situations into positive outcomes. Topics include understanding why we label people as difficult; types of difficult people; tools and techniques for resolving issues; coping strategies for the effects of difficult people; conflict management strategies; and practical application.

Start date: 04/11/17

End date: 04/11/17

1 session

Weekly - Tue 9:00 AM - 4:00 PM (4/11/2017-4/11/2017)

Instructor : Sara Johnson 

Room :  OLY 206

Class Fee: $169.00

Materials Fee: $0.00



View Details »
 

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