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Conflict Awareness in the Workplace

ID : 31730   
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CourseGraphic We all encounter difficult people. Whether you are a supervisor, a customer service professional, or have a challenging co-worker, it's important to know how to rise above your initial emotional reaction and turn negative situations into positive outcomes. Topics include understanding why we label people as difficult, types of difficult people, tools and techniques for resolving issues, coping strategies for dealing with the effects of difficult people, and conflict management strategies.

Class Details

1 Sessions
Weekly - Fri

Location
Olympic Hall Building (OLY)

Instructor
Sara Johnson 

Class Fee: 

$79.00


Schedule Information

Date(s) Class Days Times Location Instructor(s)
1/18/2019 - 1/18/2019 Weekly - Fri 9:00 AM - 12:00 PM Seattle, Olympic Hall Building (OLY)  Map, Room: OLY 206 Sara Johnson